We have a 28 day return policy, which means that you have 28 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need a proof of purchase
To start a return please email us at sales@vagcodingleicester.co.uk or contact us on 07518237442
You will be liable for postage costs however, if you have paid by PayPal then you will be eligible for free returns – https://www.paypal.com/uk/webapps/mpp/refunded-returns
If the item is defective please contact us for a like for like replacement of the item
If you would like an exchange please return your order and place a new one via our website
Once a return has been authorised by us, we must receive the item within 14 days. Please ensure you send us a tracking number.
Exceptions / non-returnable items
Certain types of items cannot be returned. For example special order products, instrument clusters and other items.. Please get in touch if you have questions or concerns about your specific item. Items fulfilled digitally are not able to be returned/refunded unless they are not as described by us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Contact Us
For more information about our returns policy please contact us by e‑mail at sales@vagcodingleicester.co.uk